5 Hidden Things No One Talks About While Outsourcing to India

Outsourcing to India has become a common business strategy for companies looking to reduce costs, tap into a large pool of skilled labor, and maintain competitive advantage. While the benefits are widely touted, there are several hidden aspects that are often overlooked. Here are five crucial, yet under-discussed, considerations when outsourcing from India.   1. …

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Bilingual Customer Service: A Growing Necessity

In today’s globalized world, businesses are increasingly recognizing the importance of bilingual customer service. With diverse populations and international markets, the ability to communicate in multiple languages is no longer a luxury but a necessity. Bilingual customer service not only enhances customer satisfaction but also expands market reach and improves brand loyalty.   Why Bilingual …

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Women in Tech

From Tech Roles to Leadership: The Rise of Women in India’s IT Sector

In recent years, India has seen a significant rise in the number of women transitioning from tech roles to leadership positions. This change is not just a sign of progress for gender equality but also a testament to the growing recognition of women’s contributions in the technology sector.   Breaking Barriers in Tech Traditionally, the …

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Women in tech

Bridging the Gender Gap: Women in Tech and the Role of Global Capability Centers

Global Capability Centers (GCCs) are big players in tech, pushing for more diversity and inclusivity. With over 1,580 GCCs already in India, they offer hope for women looking to thrive in tech. But, under the surface, there are still challenges we need to face.    Closing the Gap Between Perception and Reality: We’ve made some …

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Sustainability

6 Retailers Reshaping Sustainability

In an era where consumers are increasingly mindful of their consumption choices, businesses are facing mounting pressure to meet sustainability standards and adapt to changing shopping habits. This shift is prompting retailers to reevaluate their business models and incorporate circularity into their operations. But how are retailers without sustainability at their core adjusting to this …

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AI in Retail

Promises and Limitations of Artificial Intelligence: Revolutionizing Shopping or Missing the Human Touch?

Retail is changing fast, thanks to Artificial Intelligence (AI). Even though AI has been around for over 50 years, it’s only now starting to show how much it can change the way we shop. But what does this mean for the future of stores and online shopping? Is AI just a big idea, or is …

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National Skills Registry

Importance of NSR (National Skills Registry) while offshoring from India 

Offshoring, especially in the IT and professional services sector, has become increasingly prevalent in today’s global economy. As companies seek to tap into the talent pool available worldwide, ensuring the credibility and reliability of professionals becomes paramount. In this context, the National Skills Registry (NSR) emerges as a crucial tool, particularly for offshoring from India. …

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Canada vs US

How Canada is Losing Tech Talent to the US?

In today’s digital age, the competition for tech talent is fierce, with countries like the United States often attracting skilled professionals from around the world. Canada, despite its thriving tech ecosystem, has been experiencing a brain drain as tech talent migrates to the US.   Technology Talent Shortage in Canada Despite Canada’s reputation as a …

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Retouching

Retailers’ Guide to Image Retouching: In-House Team, Team Augmentation or Freelancers?

In the dynamic world of retail, where visuals play a pivotal role in the buying decision, the art of retouching has become a secret weapon for many businesses. From small boutiques to large e-commerce giants, the need for high-quality images that grab the customer’s attention has never been more crucial. But what kind of retail …

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Global Capability Centers

India to have 1900 GCCs by 2025: A wake-up call to all North American Retailers

The global economic landscape is evolving, and India is emerging as a key player in this transformation. The rise of Global Capability Centers (GCCs) in India is not only significant for the Indian market but also holds immense potential for the North American market.   India is expected to witness a surge in the number …

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