Outsourcing Archives - MS2 Retail Advisory

From Tech to Merchandising: Comprehensive Remote Talent Solutions for Retail Success

Leave a Comment / Retail Insights / By ms2retail

In today’s rapidly evolving retail landscape, the need for innovative talent solutions is more pressing than ever. With the advent of technology and the shift towards e-commerce, retail businesses must adapt to stay competitive. One effective strategy is leveraging remote talent to enhance various aspects of retail operations. From technology to merchandising, remote talent solutions …

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5 Hidden Things No One Talks About While Outsourcing to India

Leave a Comment / Retail Insights / By ms2retail

Outsourcing to India has become a common business strategy for companies looking to reduce costs, tap into a large pool of skilled labor, and maintain competitive advantage. While the benefits are widely touted, there are several hidden aspects that are often overlooked. Here are five crucial, yet under-discussed, considerations when outsourcing from India. 1. …

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Bilingual Customer Service: A Growing Necessity

Leave a Comment / Retail Insights / By ms2retail

In today’s globalized world, businesses are increasingly recognizing the importance of bilingual customer service. With diverse populations and international markets, the ability to communicate in multiple languages is no longer a luxury but a necessity. Bilingual customer service not only enhances customer satisfaction but also expands market reach and improves brand loyalty. Why Bilingual …

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Importance of NSR (National Skills Registry) while offshoring from India

Leave a Comment / Retail Insights / By ms2retail

Offshoring, especially in the IT and professional services sector, has become increasingly prevalent in today’s global economy. As companies seek to tap into the talent pool available worldwide, ensuring the credibility and reliability of professionals becomes paramount. In this context, the National Skills Registry (NSR) emerges as a crucial tool, particularly for offshoring from India. …

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3 reasons why team augmentation fails

Leave a Comment / Global Capability Center / By ms2retail

Whenever someone mentions that team augmentation has many advantages, one immediately thinks of cost-cutting. But let’s be real; how much cost-cutting should an entrepreneur realistically expect, and what other aspects should they be aware of before diving into it? Here are three reasons why team augmentation might encounter roadblocks. 1. Lack of local expertise Talking …

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